Terms of purchase

Welcome to Stu Williamson Photography – schools division.
By using our services you are deemed to have accepted the terms and conditions listed below.

Ordering
Your order for purchase shall be subject to the terms and conditions as listed below.
If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order.
Use of the Site is available only to persons who can form legally binding contracts under applicable law. We will protect Your Information in accordance with our Privacy Policy.

If you use the Site, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password.
Orders can only be combined for children at the same school. We do not permit combination or mixing of orders for children from different schools.

Pricing
Stu Williamson Photography strives to provide accurate product and pricing information; pricing or typographical errors may occur. All prices shown are for all items in the given pack.

In the event that a product is listed at an incorrect price due to an error, we reserve the right, at our sole discretion, to refuse or cancel any orders placed for that package, and a full refund shall be made.

We will try to contact you using the contact information provided by you during the order process.

Cancellation of orders
As the nature of the products is individually produced photographs, we are not able to offer the possibility of cancelling an order once the production process has started.
Would you like to cancel an order, you must contact us as soon as possible after the order is placed to enquire the status of the order, and thereby the possibilities to cancel.

Stu Williamson Photography has the full right to decide whether an order has been processed or not.

Stu Williamson Photography will not cancel any customer orders, unless due to the conditions in the pricing section of this terms & conditions.
Orders will be produced as per the detail provided by the customer when they place the order on the online system. No refunds or exchanges will be given if orders are produced correctly as per the order details.

No refunds or exchanges will be given for any subjective reasoning i.e. parents don’t like the look of the final product or are unhappy with the Instagram-style effects they have chosen themselves during the ordering process. The online ordering system allows parents to view and change their images to their own taste and Stu Williamson Photography will not be held accountable for parents who change their mind once the orders have been produced.

Stu Williamson shall not be deemed to be in breach of any obligation nor liable for any failure or delay in performance hereunder if the cause of such failure or delay is attributable to events beyond the reasonable control of it, including but not limited to armed conflict, terrorist attack, civil war, riots, toxic hazards, epidemics, natural disasters, extreme weather, fire, explosion, failure of utility service, labour disputes, breakdown of infrastructure, sanctions, or any public restrictions following any of the incidents above, or any other force majeure occurrence.

In the case of such delays any orders that have been placed and paid for will not be refunded or cancelled.

Where school closures are in force as a result of any epidemic, government decree or public restriction, whether considered unforeseen or foreseen at the time of order, parents shall have the option to arrange for home delivery at an additional cost.

Incorrect/missing orders
Upon delivery of the product, if there are any faults with the quality of the photograph or frame then Stu Williamson Photography will replace the item with an exact like for like change. Should we be unable to do this then we will offer a full refund. Stu Williamson Photography will need to be notified of any mistakes within 2 weeks to be able to rectify the order.

If an order has not been received and is not detailed on the delivery note provided to the school Stu Williamson Photography will produce a new package for the customer. We will need to be notified about the missing order within 2 weeks of the main delivery to school.

Stu Williamson reserve the right to charge for reproduction of missing/damaged orders after the 2 week grace period.

Late orders
After the final day of ordering which will be previously agreed and communicated, any late orders can be made but there is an additional 10AED per order built into the pricing. All late orders will be delivered to the school reception for collection by the parent 3/4 weeks after the order has been placed, dependant on the time of year.

Paying by credit card
You agree, understand and confirm that the credit card details provided by you when ordering products will be correct and accurate and you shall not use the credit card which is not lawfully owned by you.

Stu Williamson Photography does not store any credit card information.

Class photos
Class and group photos are only available in hard copy and will not be released in digital format due to our online child protection policy.

Delivery
You will be given the option to either pay for home delivery or have your order delivered to the school. This is at the. discretion of your school to decide. Your order will be produced upon completion of payment and within 4 weeks depending on when you placed your order.

Complaints
Should you be unhappy with the photos proofs received, please contact our customer service department to discuss your complaint and see how we can be of assistance. For any other type of complaint, as well as comments and suggestions please contact our customer service team.
When using the site you may not:
1. Transmit material that encourages conduct that constitutes a criminal offence.
2. Interfere with any other person's use of the Site.
3. Break any applicable laws.
4. Interfere or disrupt networks or web sites connected to the Site.
5. Making, transmitting or storing electronic copies of materials protected by copyright.

General clauses
Stu Williamson Photography may at any time modify the Terms & Conditions of use of the site without any prior notification to you. The version published on the site will always be the latest version.

Stu Williamson Photography is registered in Dubai, UAE.

Copyright & Trademark
Stu Williamson Photography expressly reserve all intellectual property rights to all content of the site, including all text, programs, images and other materials which appear on this Site.

The Stu Williamson Photography name and logos are the trademarks of Stu Williamson Photography, and access to this Site does not authorize anyone to use any name, logo or mark in any manner.

The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited.
Last updated:5th August 2020.


Registered address is: 18 Suffield Close, South Croydon, CR2 8SZ
Governed by UK law
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